I am always surprised about some of the misconceptions there are about my industry, so this month, I thought I would address some of the biggest insurance myths I’ve heard. The Top 3 Myths About Insurance Myth #1 Insurance will cover anything that happens to you. WRONG. All insurance policies tell you what is covered, and […]
Top Insurance Myths Read More »
Our company is big on correcting the “broken practices” of the insurance industry. Maybe that sounds a bit arrogant—it’s not meant that way. It’s actually part of our company culture, our “why”. So what’s “broken” about an industry where you can get a quote, and a policy, in minutes? There is a lot wrong with
The Insurance Industry is Broken Read More »
Building Customer Loyalty vs Opportunistic Money Grab: I came back from my long morning walk the other day to that “look” on my wife’s face—the one where something is clearly not right. Before she could tell me what happened, it happened again—the house alarm went off. No big deal, I thought … so I tried
Customer Service in an Online World Read More »
